Dyson offer fixed price service in your home for £65, including all parts.
After 6 years, our DC07 motor finally failed completely (Smoke, smell.)
Having looked at several online spares suppliers, I resigned myself to spending £40+ on a motor, £12+ on a post-motor filter and the shipping and an evening struggling.
Someone told me Dyson offer fixed price service, including bits, for £65 (Correct as of feb 2008), in your own home and with a year's guarantee
As I'd be spending about sixty quid anyway I figured what the hey, I'll get Dyson to do it for the extra fiver.
Put a request in online via the Dyson website on Thursday, got a call Friday morning and had the visit booked for the following Monday morning "between 8 and 1".
The guy came at 10 an din 20 mins had fitted new motor and post-motor filter.
He also fitted a new post-motor filter cover - the old one needed a good clean and I guess that was the quickest way.
He also fited a new clutch and belt assembly (Its a DC07 all floors) "cos the old one looked a bit worn"
He also fitted a new main drive belt
He also ordered a new pre-motor filter assembly
He also ordered a new cyclone
I've had another look at the same online supplier sites and totted up what we got. It is about £130+ worth of bits.
I reckon that's pretty good and it just wasn't worth getting my hands dirty.
john, March 2008
