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GALAXY WASHER WON'T DRAIN OR SPIN?

MY GALAXY WASHER WE GOT AT SEARS WILL AGITATE, BUT WON'T DRAIN OR SPIN. THANKS It is a top load.
JANICE, October 2009
my washer will not spin it will drain what could it be the belt heard a load knoking noise

monica, July 2015
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