Cass asked ... Replacing full bulb housing unit in Neff oven?    |    Pádraig O Sabhain asked ... How to fix Kenwood Slimline Dishwasher KDW45X20 with a F1 Er?    |    keith asked ... How to reset after battery change?    |    Carol asked ... How to remove roller from lawnmower?    |    Ariana Orellana asked ... Code?    |    Click here to ask your question

samsung massive recall on most american style f/f?

Not sure if this has been posted yet but Samsung have announced home visits and repairs for several of their fridge freezers, including the troubled RS21.


Quote:
SAMSUNG Electronics UK today announced a programme to visit the homes of customers to resolve an issue identified in certain now-discontinued RS21 and RS60 range fridge freezers, manufactured between March 2005 and June 2006.

SAMSUNG Electronics has decided to take this action after concluding that in a minority of cases the models’ defrost system may require repair to put right a defect in its assembly. In very rare cases, there is the potential for internal sparking to occur and in consequence, damage to the appliance.

In order to administer a solution as efficiently as possible, SAMSUNG Electronics will provide a free in-home inspection and repair programme of all affected fridge freezers. As a precautionary measure, SAMSUNG will also include unaffected fridge freezers with a similar defrost system as a part of the programme for consumers’ safety and convenience.

Models affected include RS21, RS60, SN62, RSE8, RSH1 and RSJ1. Put in your product number and serial number to find out if your fridge freezer needs a safety check at the samsung website. I can't link the page - new user

Stick the following after the www and samsung bit .com/uk/homevisit
jenny, November 2009
resolution to problem with rs21not yet resolved by samsung since engineers visit 13/7/10 samsung seem to be dragging their feet need decision soon as f/freeser is now useless and i would like to know which way to move perhaps a call to samsungs managing director or watchdog .watch this space to see wich way it goes

w g price, July 2010
samsung nominated engineers diagnosed by telephone call that the compressor had failed and that samsung would not do free repair i then called in local repairers to change compressor on their investigation they discovered gas had leaked from system is freezer beyond repair or will samsung sort out freezer is 4 yrs old

w g price, July 2010
I am requiring as to the icemaker recall on samsung model no. RF26VABPN

LINDA MANION, April 2010
SEEMINGLY SAMSUNG ARE NOW DOING FREE OF CHARGE REPAIRS ON ALL RS 21 MODELS .. DOESNT MATTER WHATS WRONG WITH THEM.. SO DONT GO PAYING FOR ANY REPAIRS , JUST CALL SAMSUNG IF YOU HAVE A RS21 MODEL ....
JENNY

JENNY, December 2009
link Click here to see other fixes for Samsung.