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Water does not pump through the coffee but warm water leaks out below?

[Krups xp4050 coffee maker]
I have this problem (Lis Heath - Jan 2010) but can't get at the pipe from pump to head, it's behind the tank case. Any ideas how to dismantle? (I can't find any repair people)
Peter Horton, March 2010
link Click here to see other fixes for Krups.