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scantronic 9800 entry/exit programming?

hi. i have a scantronic 9800 ,its been re programmed and have the following problem.
entry and exit times are set at 20 seconds ,it sets ok ,but when comming back in the house it goes in to alarm condition(not timed) i have tried setting all the zones to entry/exit to see if this would work but on entry to the house we get instant alarm.
can any help
thanks mike.
mike robo, November 2012
http://www.thesecurityinstaller.co.uk/community/topic/605-scantronic-entry-timer-problem/

Marvin, April 2017
Too true matey and no you defo NOT stupid :)

e manno, November 2012
e manno,this is very basic stuff.,as u know,if the system has been reprog,then surely its has been set up properly ?i,e,pir on entry route or am i being stupid ??

gts, November 2012
Ct1(zone1) should normally be set up as entry/exit timed,usually door contact on final entry/exit route.

If you are using door contact are you being seen by PIR set as immediate when you enter ?, that will stop the timer from running so it will go into full alarm.

Find out what sensors you have on dedicated entry/exit route and programme correctly.

e manno, November 2012
link Click here to see other fixes for Scantronic 9800.