My Siemens XLP 1400 seems to be stuck at the end of a cycle and keeps bleeping. The pre-wash button stays depressed and the light on permanently, and no other buttons seem to work - maybe because of this.

I have tried to turn the machine off and on again, at the dial and plug. The pre-wash light goes out, but comes on again immediately power is restored. I have tried programming for a new wash, but the cycle won't start.

Please can you help me?

Kate, January 2016

The first thing to happen is that water enters the machine - no water entering then it will sit and wait for water and in your case pre-wash which very probably requires water.

It may well be that the water inlet valve is defective - but I am not an appliance engineer - I just speculate.

These valves are inexpensive and very easy to replace.

Good Luck..., January 2016