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Delonghi Magnifica Bean to Cup machine?

The drip tray is stuck in the machine. The red warning sign is on. Tried to force a reset by switching off and on at the wall but no buttons are active. Just the warning symbol. Tried wiggling the tray out. It’s not budging. Any ideas?
Maire, August 2023
link Click here to see other fixes for Delonghi Magnifica.