I have got a Hotpoint fridge freezer Mistral Plus frost free.
The hotpoint is 7 years old and the fridge compartment has stopped working.When i put on fast freeze it seems to cure the problem for a few days but it has stopped working altogether now, has anyone come across this problem before?
The fridge had a new pump two years ago
The pump is very hot when touched.

Gervase, January 2005

my frideg is not working but my freeze is fine

mrs ali, May 2010

got a bosch fridge freeze stop working now its cold press the fast freeze button but still no joy tried the fuse in the plug and that we got power to the plug can anyone help?

Chris, December 2009

fan not working in freezer to supply air flow that cools fridge. if fan is working then the air duct is blocked in freezer, turn off for 24 hours then this should cure fault for a while .

JOHN (SERVICE ENGINEER), March 2005

Oops, I spoke to soon its broke again, my local engineer rang Hotpoint this morning and they told him the part that will get it working again is £280, so I have decided to ditch it. I am now renting a brand new Bosch fridge freezer for £3.60 a week, with no costs to me whatsoever should it break down, the rental of £3.60 includes all call out charges, labour and parts. Great. I wouldnt touch a Hotpoint appliance ever again. Incidentally the engineer refunded my money. What a nice guy eh.

Lorraine, January 2005

I had exactly the same problem, freezer on -22degrees(normal) but the fridge has risen to +18degrees(normally i have it on about 3 or 4) so i rang a local engineer this morning, and he replaced the thermostat and its working great now cost me £65 (a lot of money considering the thermostat only costs about £15 but i guess its the call out charge, time, labour etc.
Hope this helps.

Lorraine, January 2005

Yes i do have the same probleme i dont know what to do about it.

Brahim Mountassir, January 2005