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how can i open the door?

my hoover soft wave 1000 autowasher does not empty or spin:- any ideas
william, October 2010
you have a blockage somewhere.Remove outlet hose from rear drain and drain into a bucket,when all the water is gone it will spin after spin remove clothes and check your filter and pump for debris

johnny hotpoint, November 2010
link Click here to see other fixes for Hoover.