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digitech dvd most often reads no disc when play is pushed?

When the tray on our daughters Digitec model ALDV330 DVD player is closed it reads "loading" and after a couple of minutes it most often reads"no disc"(sometimes it plays).I have cleaned lens.
Roy Mabbett, December 2007
Please see this link for details:

http://jimmycanuck.wordpress.com/2006/10/27/dont-buy-this-dvd-player-digitec-aldv330/

Jason, December 2008