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no sound coming from the head phones?

i have just brought a tevion mp4 player and the sound has just gone, ive check sound on mp4 up to max but still nothing i went back to the shop and they have none left, help us out please my son is gutted
Zoe, January 2008
There's not a lot you can do if the player is faulty, but it might be worth trying a different headset.

Colin, January 2008
link Click here to see other fixes for Tevion.