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problem with installing new webcam?

I have bought a webcam in argos, product brand is trust. i tried to install it but the computer says "unable to find software". I thought it might be a factory defect of the webcam itself so i ask argos to change it. i ended up changing it to mikomi 1.3mp bec my previous webcam was a mikomi mobile and "that works". It still say software not recognized despite of me installing the software as intructed. i called packard bell to ask for advice and they say the problem might be the webcam but we have changed the webcam 3x. I test the USB port with my cellphone and definitely it is working. can you advice me on what else to do. i have window xp.
catherine songco, February 2008
i had the same prob with a labtec webcam, went to there website and downloaded the software for it, works fine now

jc, April 2008
Milkomi is an Argos Own Brand.

If I was having that amount of trouble I'd take it back and buy a more recognised brand with good customer support.

t, February 2008
link Click here to see other fixes for Packard Bell.