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how to fix my mp4 player?

I BOUGHT THIS MP4 PLAYER ONLINE. IT WORKED FINE. I DOWNLOADED SONGS AND LISTENED TO THEM THE NEXT DAY. WELL LATER THAT NIGHT I TURNED IT OFF AND WENT TO BED I WOKE UP AND TRIED TO TURN IT BACK ON BUT WHEN I DID IT JUST HAS AN HOURGLASS PICTURE ON THE SCREEN LIKE IT IS ALWAYS STUCK IN LOADING MODE. I CANT FIGURE OUT WHAT HAPPENED TO IT OR HOW TO FIX IT. THE BACK OF MY BATTERY SAYS MP4 BL-4C 3.7V (0710192585588888).THE FRONT OF IT SAYS MP4 DIGITAL PLAYER UNDER THE SCREEN AND THATS ALL IT DOESNT SAY A BRAND NAME ANYWHERE ON IT.
DERRICK J MILLER, February 2008
ive got the same prob i got mine of ebay its 8 gig. i put some vids on it now its stuck on loading screen with hourglass.

reuben, May 2009
i bought a mp4 player from home and it doesnt let me put anything on it

stewy, February 2008