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HOW CAN I FIX DYSON DC14,?

BRUSH WONT MOVE, LOUD RATCHETING NOISE, EXCEPT IN UPRIGHT POSITION, NO ODOR.
NTDORSEY, February 2008
The problem can be hair/dust inside the endcaps of the brush bar. I fixed mine by removing the brush bar - pulling off the end caps and cleaning out the hair. I took the brush bar out following the belt changing instructions, but you might be able to avoid that.

Francis, February 2008
link Click here to see other fixes for Dyson Upright.