I have metal vertical blinds and they turn open but will not stay up at any height by pulling the string. Is there a way to fix this? They are from the Ambassadors Collection.

Tia, March 2008

At the top of the blind where the cord hangs from should be a small corrugated roller. Sometimes this gets stuck in the wrong place and stops working - especially if it is dirty. Check that it is able to roll into the correct position and isn't clogged up with dust/fibres from the cord.

Merissa, April 2008

If they where taken from the Ambassadors collection then you better return them to the ambassadors home before he finds out.

Mr Cat, March 2008