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modelmicrosogt windows me millennium edition manufacturer time?

since installing broadband three weeks ago crashing all the time bt say everything is connected ok .have downloaded anti virus and spyware still no luck .I have been told its a virus but I don't know how to get rid of it
Mrs Ann Wickham, August 2005
You should ensure that your PC has an Anti-Virus program and that it is up to date. (The data it uses should be freshed regularly otherwise it is not protecting your PC properly.)

AVG is a very good free Anti-Virus program.

Craig, August 2005
link Click here to see other fixes for BT.