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What is wrong with my shower?

I've just had a new mixer shower installed. When I switch it on water comes out scoulding hot. When I turn it to cold only drips of hot water come out and no cold at all. I've checked that the cold water tank tap is on but there is still no cold water coming out of the shower. Has my plumber installed the shower wrong?
Esther, July 2008
need more info
sounds like its airlocked or blockage.
get him back.

hi-spec plumbing & heating, July 2008