Well Well exectly the same happens to ours - for months we lived with it freezing and restarted each dvd several times and now no dvds will load and we have the same error message - any ideas - this company doesn't appear to have a UK base

Chrissy, September 2008

I have the Symphonic DVD/VHS but I need the instructions to work it. I called the phone number on it and the gal told me to get the manual off the computer but I can't seem to. I tried the www. funaicorp.orp address but can't get to it. Can you help me please. I have a model # w f 802 Thank you for all your help.

Phyllis Johnson, November 2008