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How can I fix my hoover so that the wire goes back in?

I have a Electrolux hoover and when I press the button for the wire/plug to go back in, nothing happens. Please advise on how to fix this.
Mrs B Mohammed, November 2008
Is it an Electrolux or Hoover???

which brand ? they are two different companies that make Vacuum cleaners

stupid stuart, November 2008
link Click here to see other fixes for Electrolux.