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How to fix an Element MP4 Model GC920/940?

I was in the process of syncing music when my electricity temperarly went out. The MP4 will power on, but it won't sync or respnd to controls. I have tryed the reset. My PC reconizes it, but it won't let me in. I've plugged an identical player in, and everything works fine. Thank You.
Emery, February 2009
mine was dropped on a tile in my upstairs and now mont turn ob please help me. thanks

matt0408, May 2009