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red cross TomTom go 720?

I have a TomTom go 720 sat nav device. every couple of months when it is turned on a screen appears , following 30 seconds a red cross appears and starts to flash. The sat nav usually takes about a 10 day period to re correct its self. Can any one offer me an "IDIOTS" step by step guide in getting this thing to cooperate I would be very grateful.
para 82 para, February 2009
try asking in the satnav , categorie on this site , it might be faster,,

mick, February 2009
link Click here to see other fixes for TomTom go 720.