In my opinion, Vax carpet cleaners are rubbish. I bought a new Platinum Power Max carpet cleaner 14 months ago, it leaked water continually, after much hassle and many phone calls, Vax replaced it. Now after less than one year and very little use, the machine does not dispense water. Three phone calls to the service dept, can't get past a computer. Chat line does not work. Emails are ignored. Will never buy vax again.
John Cocker, December 2020