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emachine keeps crashing?

My emachine keeps freezing, and it says blue screen error. How can I fix it? The company says I can't use their $59.99 offer to get it fixed, I need to pay more?
How can I fix it?
AR, April 2009
Do a system install again using built in recovery or recovery media. Make sure you save any data first by other means

dr fix, April 2009
link Click here to see other fixes for emachine.