The picture on my TV is all broken up, its almost like its pixelating and the lower third of the screen is completely black. Sound is OK as are other TV's in the house ,so the incoming sky signal is ok. Sets about 5 yrs old

Roy Davies, October 2009

My daughters Toshiba 36zp38b won't switch on, she has been away for a week, it has a standby light on it, with a green like timer light next to it (on the panel)
They have tried all the buttons on the remote and TV but to no avail, nothing is happening.
The TV has started to make clicking noises.

Thanks

Lorraine, November 2009