I have the same problem, pherhaps this will help:
I live in Portugal and my Dyson Cr01(bought in Belgium in 2002) has had problems every year since then. Dyson helped until now,by sending parts that I installed myself, but last week I got fault 11 and 15 and they say:
” …from your description of the problem with your CRO1, it would appear that the tub and drum assembly is failing.
Unfortunately, we have recently had difficulty with one of our suppliers. They have confirmed that they are unable to produce this part for us and after exhausting all other possibilities, this has resulted in us being unable to stock the tub and drum assembly.The only way to bring your machine back to working order, would be to replace the tub and drum assembly however, in light of the above, I am very sorry to advise that we will not be able to repair your CRO1 washing machine”
Please help me. If I can’t fix it I can sell it in parts, through this forum…
luis, December 2009
