like many other consumers who have purchased a Stirelia Steam Iron from John Lewis I too have the same problem with continuous steam through a faulty valve after having it repaired before by Domotec who no longer are in operation I have been told to have it repaired by Simac who sold me the replacement plan warrenty but I can not find anyone to repair it Please help

Mrs Julie Carrington, January 2010

Oh i have found a list of service agents see below

http://www.kenwoodservice.co.uk/agents/agent-locator2.htm

or call 02392 39 2248

Ben Dover, January 2010