basically the internal part of the pump cannot spin due to an obstruction you need to clear/free the problem
remove the excess water by lowering the drain pipe down into a bowl NOTE (may need to empty the bowl ) just repeat procedure remove lower kick panel find the filter, place a old towel on the floor unscrew filter then shine a torch inside housing to check for obstructions pull out with long nosed pliers or a piece of stiff wire check the impeller rotor turns, sometime you do have to take a pump off and strip casing to remove the obstacle if jammed behind the impeller
wirecutterman, December 2010
