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electric window on mercedes vito 111?

the window wont go up but you can hear the motor
barry, January 2011
the spool inside the regulator assembly has sheered. If you locate the motor, it is attached to a black and white plastic assembly. The white part is held with 3 screws. When you open this you will see the broken cog. New regulator repair kit or regulator is the answer. just seen repair kit £20 and regulator for £51 on ebay.

Simon., February 2011
The regulator gear as stripped. You can buy a kit off ebay

Rob, January 2011
link Click here to see other fixes for Mercedes Vito.