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My new General Electric dryer makes a scraping sound. What causes it?

General Electric #DBXR463EG7WW clothes dryer, purchased 2010, makes a scraping sound when tumbling. What is the cause and fix?
Darby Griffin, April 2011
when that happened to me it wasn't long before the pin that the drum was mounted on wore away completely and snapped off

ter, April 2011
link Click here to see other fixes for General Electric DBXR463EG7WW.