The power hinge rail at the bottom of the lift fails to fully lift up. The motor seems to struggle about half way through the action and needs a helping hand to lift the hinge rail fully up right. The machine is a model 300 and is 6 six years and has had light usage. fyi i have replaced the battery in infra red controls, incase a signaling issue. But no luck.

Charles, October 2011

hi there......this is a common fault on hinge model stairlifts especially stannah products.. check the 2 x gas strutts for oil leakage[this is common,these are found under the rail just up from the hinge join]gas strutts help push the hinge up aswell as the hinge motor.......hope this helps.......ian....portsmouth uk

IAN, November 2011