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how can i fix my bissell dual edge cleaner model #8975?

how do i fix a vacuum that only sucks dirt up through the hose but not through the main floor part of the vacuum? it has no suction at all.
Rilke, October 2006
Is there anything wrapped around the brushes on the bottom? String or threads? Do you know how to take
it apart to clean it?

Renay, June 2009
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