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How do I get help with a hot water urn which no longer works?

The telephone number is not available when I ring who can I speak too please I'm elderly & not up to this new technolegy the urn was bought for Xmas & birthdays times when a kettle is not adequate it has not been used many times as a couple we do not need the extra water but it is so usefull when we have a family occasion. It was bought sept 21 aldi model Delta number
51479
Olive mcgregor, February 2013
ALDI Customer Services

Telephone 0844 406 8800.
and press 7 for warranty issues...

It's the other number starting 0871 that is no longer being answered.

Good luck....

If it all goes wrong Amazon have a large range of water heating urns...

Peccavi, February 2013