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how to fix my straighteners?

I have ionic v05 straighteners,
The cable starting turning round and making a crackling noise then they stopped working
I've changed the plug and fuse but still nothing
Does anyone have any suggestions? It would be much appreciated thanks,
The description:
HoMedics Group Ltd.
MODEL:ST-241-GB
220-240V~
50-60Hz 50W
MADE IN CHINA.
Details on the cable:
HO5RR-F 2X0.75 KEMA-KEUR CHAU'S
nadia, April 2013
has to be opened to be fixed, get rid of it, if you can,

l, August 2013
link Click here to see other fixes for HoMedics Group Ltd. ST-241-GB.