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What tools do you need to open the base unit?

Steam intermittent, need to check hose
Paul d, May 2013
Big hammer does it for me, opens most things, putting them back together, a bit more difficult. I take it you may be talking about an iron, just a guess. We have to guess about a lot of queries on this site as lots of people think we are mind readers like themselves.

Dave, May 2013