Hi Linda. Are you sure about the ALL other cycles are working ?
I ask because the usual Human activity with washing machines is to fill the drum with clothes then walk away.
They return to find wet clothes becaues the Main motor hasn't moved in any cycle at all.
Motor needs new carbon brushes.
Washing machines run on a timed cycle activated by water levels, so your pump is working ok as is your water inlet and door switch.
John Worthington, February 2014
