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how do i fix my stannah 420 stairlift?

sometimes the stairlift works OK and other times it stops after just a couple inches, then I have to turn off and on for it to work but it only goes a couple of inches again. can any-one help please
S Yates, December 2014
one of your batteries is u/s better if you change both

DAVID G, December 2014
link Click here to see other fixes for Stannah 420.