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how to fix dyson dc14 brush not spinning?

I tried this but didnt work is there anything else that can solve it thanks
kelly, April 2015
https://www.dyson.co.uk/Support/dc07/DC07-HEPA/My-machine-is-not-working/I-can-see-something-wrong-visual/I-can-see-something-wrong-visual/Brush-bar-not-rotating

http://www.dyson.co.uk/Support/dc14/DC14-Animal-iron/

X, April 2015
link Click here to see other fixes for Dyson DC14.