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whirlpool AWM 5104?

How do I change the filter, it is just turning when you try to tighten it up. Also the machine now leaks if any water in the machine (unclear where from). I have removed the back panel but the filter/pump unit appears to be fixed by plastic clips to the chassis of the machine. Do I have to access via the front panel.
Bob Surbiton., May 2016
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