I got a Durabrand CG5660-M for christmas and when the initial scan was done half of the channels were missing (E4, ITV2, E!, 5life, 5US and more). Since then I have been doing scans regulary and just keep getting the same channels, Although the BBC channels that I did have also have now disappeared. I have never even had the terrestrial channels. Any advice please?

Katie, July 2007

The signal from your aerial is not strong enough to receive some of the groups of channels. You need to realign or replace your aerial.

t, July 2007