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Ford Mondeo 6000 CD controls have stopped working?

I have a Mondeo Ghia X and the 6000cd controls have stopped working, except for the on and off for radio. All other buttons don't work. I don't know if its an internal fault or wiring fault.
This unit has external controls on steering column which could be the cause.
Any ideas? Is it a common fault?
All help most appreciated
Jonathon Pearce, May 2008
Is there a bluetooth facility on the new 2008 Ford Mondeo Edge and if so, how do we activate it. We've tried everything!

Joe Powell, June 2008
Hi Jonathon, try disconnecting the small plug in between the two large plugs this is for the remote controls, if the normal radio controls now work, the fault is in the adapter for the remote controls or the wiring between them

nigel, May 2008
link Click here to see other fixes for Ford Mondeo.