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should my fridge vent have insullation in it?

my fridge does not work properlly either on gas or electric. the vent has insullation in it. should that be removed. it came from the factory that way. this fridge is a dometic fridge
wally pich, May 2008
Fridge vents should be completely free of all obstructions to air circulation. The heat exchanger at the back of a fridge will get warm when the fridge is working. It is essential that the fridge gets rid of this heat, else the coolant will circulate back through the fridge in a warm state and try to defrost it.
The only time caravan fridge vents may be covered up is when they are put in storeage for winter.

Cledlyn, August 2008