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ZANUSSI ZENB9750SI (92840523100) FRIDGE NOT WORKING?

Fridge is no longer cooling. This is the second time this has happened in 2 years. Last time, technician came round and replaced what looked like sensors. They look like NTC probes. Want to try and fix this myself now.

I noticed if I look in the freezer compartment through the vents at the top there is a lot of ice on the left side.

Any ideas on what could be wrong this time round?
Phillip, July 2008
sounds like the defrost system is not working as there shouldn't be a build up of ice in the evaporator

ck, July 2008
link Click here to see other fixes for Zanussi.