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ghd straighteners mark 3.1 B?

My ghd straighteners have stopped working, When switched on the light comes on and they warm up but then light goes off and they go cold, I have noticed that if I squeeze the plate the light comes back on but when I let go they go cold again.
Katherine Flynn, August 2008
wires at rear of heatplate is broken, sometimes making contact sometimes not, this cannot be soldered, requires new element, we can repair, £30, this includes return postage

johnsemple@blueyonder.co.uk, September 2008