My washer dryer (servis 1200) is washing clothes but not using the tablets or fabric conditioner. After the wash has finished the tray has turned the tablets into a mushy substance and the fabric conditioner is still there unused.

Any ideas?

James, September 2005

Why won't my servis easy logic not use fabric conditioner but uses the other two drawers?

chris, April 2013

Sounds like you have insufficiant cold water pressure. Clean dispenser out then turn the cold supply to machine off, remove the hose to the cold valve, remove the filter cage in the rear of the valve, remove the 'washer' like disc( it may be tight) in the valve. Refit filter cage and cold hose turn water supply on and test machine.

Julian, September 2005