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how can i fix my exercise bike to change level- it is stuck at level 1?

how can i fix my exercise bike to change level- it is stuck at level 1.
The bike is a reebok rb1000 exercise bike and altho the loading says it is increasing- the bike doesnt actually change resistance.
tab, September 2008
same with mine. try tilting the whole bike on both its left and right side when trying to change its resistance - or try putting a sudden shock through it by lifting the back and then dropping it

stewart, August 2009
I have the same problem. If you take the cover off I can see a motor and when I change the resistance it springs into life and tightens what looks like a break cable going towards the fly wheel of the bike. When I pull this cable manually the resitance doesn't change. I expect this cable somehow manages the resistance and over time it has either stretched (probably not as max resistance level that could be reched would decrease gradually) or has come loose somehow (this would explain complete lack of resistance increase). I can't figure out how to get into the fly wheel to look at the cable though...

Andrew, January 2009