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Thompson digibox dti6300-16?

My Digibox will not turn on with or without the remote. Red light stays on - it will not go green. Does anyone know what the problem is?
Bruce, October 2008
How do you remove protective cover on box?

freddie, September 2010
thanks for your suggestions I have tried these suggestions but the box remains dead.

freddie, September 2010
My box will not turn on. no lights showing. mains lead is OK

freddie, September 2010
Not exactly sure with problem, but maybe try and turn off the power from the wall socket and then on again?
worked for me before

Danzen, December 2008
Bruce
got the exact same problem with the same box. Interested to find out what the problem is.

Lainey, October 2008