My Creda 1200 Supaspeed washing machine is not draining. The pump was replaced less than 6 months ago. I found and removed several coins in the filter cup in one hose but this hasn't solved the problem. Is it time for another pump or is there something else I should look at before calling out a repairman?

Cheryl B, November 2008

have you taken the pump out to check that? as you may have something stuck in there which is preventing the impeller from rotating. check that first as its unlikely that a new pump has worn out already. any quiries you can email me directly on jdvdomestics@live.co.uk

jdv domestics, November 2008