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how do i fix my samsung d500?

Hi my son has put my phone on quiet mode & i can get the phone off of vibrate for some strange reason. I am getting no sound at all from it. I have been at sound settings & tried everything there & still can't figure it out.
char, November 2008
go to the home screen and hold onto the # key

Shuaib Akram, February 2011
link Click here to see other fixes for Samsung.