whenever i use my washer it stops and gives me the error code "E15 - Check Outlet Pipes". I have emptied the filter several times and there was some kind of reisude being collected in the filter. this has now stopped but the washer or dryer will not start due to this error code every time. Can anyone advise.

Samantha Radford, December 2008

Drain machine by running the outlet pipe into a bucket at floor level or run the outlet pipe out of the back door if it'll reach. Disconnect pump from sump hose and check for obstruction in either item. Pump removal: power off, drag machine out onto the floor, remove back cover or tip machine up at an angle, locate pump, (attached to other end of drain pipe).undo 2 wiring connections, 2 hose connections, and pump mounting screws. Remove pump chamber - some are held in with screws, others clip into place. Check for foreign objects round the impeller. If pump chamber is clear, may be a fault with the pump motor - in which case, replace the pump. Some machines have a combined pump and filter unit.

Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy, December 2008