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I cannot get my Diplomat Heat Induction Hobs to work?

I have just had my Diplomat AAA 1473 installed. I can select cooking zones and temperature settings but whatever I put on a slected cooking zone, the symbol indicating no cooking pan always shows up and no heat comes on. There is nothing said about this in the operating manual. I wonder if someone out there can help. Many thanks.
Lee, December 2008
hi lee

could you help me , as l have locked my hob and lost instruction maual, can you help

jennie1234, December 2008
Thank you very much CK for your response. I have now got the correct pans and the hob is now working. Best wishes,

Lee, December 2008
are the pans suitable for induction hobs.they must have the correct base material or it just doesn't work

ck, December 2008
link Click here to see other fixes for Diplomat AAA 1473.